FX GeM

Tailor-made for the new normal, FX GeM incorporates social distancing and mobile engagement into one innovative solution which seamlessly integrates with FortuneNext, FX Front Desk, FX Front Office Management, and POS across all your properties. FX GeM will guide your guest throughout their journey, ensuring a hassle-free experience for you and your guests, eliminating human contact while retaining the value of a personalised touch.

Key Features

· Complete Contactless Journey

The entire guest journey can be guided through digital links and QR code scans, eliminating all touchpoints

· Accessible Through Any Device

Unique links received via email or text accessible through any mobile, tablet or PC

· Synced with COVID Regulations

Statutory declaration forms requesting guest’s health and travel details

· Integrated Feedback portal

Guests can rate their experience and provide feedback through their own devices

· Steward Mobile App

Notifies stewards of guests’ restaurant orders, allowing them to confirm guest orders and forward it to the kitchen in a contactless way.